Outlook Error

Running a successful Outlook email campaign can be difficult. You have to make sure that you are sending the right content at the right time and in a way that will resonate with your audience. If you need help with any of these areas, here are three tips for running an effective Outlook email marketing campaign:

What are PII Email Errors in Outlook?

PII stands for “personally identifiable information” which refers to the content of a person’s email. These PII errors in Outlook prevent you from sending outgoing messages and typically end up with your recipients receiving error messages claiming that their mailbox is complete or that they don’t exist.

This article will look at why this happens, what it looks like when it happens, and how to fix the problem.

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How to Make Sure Your Emails Connect & Deliver?

There is nothing more frustrating than sending an email out only for your recipient not to receive it or be able to respond. Having a good connection between the sender’s Outlook and the receiver’s Outlook can help with this issue and ensure that your message is delivered correctly.

What Happens When Outlook Error pii_email_288e2710be5f5141831c Occurs?

An Outlook error with “personally identifiable information” typically appears as one of the following:

  • Your recipient receives an email from you but can’t reply to it.
  • They receive your email, and when they click on it, it tells them that they cannot reply to the email.
  • Your recipient receives an email from you but can’t read it or click on links in your message.

This type of Outlook error is accompanied by one other PII warning: “The message contains personally identifiable information.”

What Might Be Causing This Issue?

There are a few possible reasons why this problem might be happening, but the most likely culprit is that your Outlook client has been set to block PII messages.

This can happen for several different reasons:

  • Your email account administrator may have enabled personal information blocking at their end (e.g., if you work in an environment where you cannot send PII).
  • You may have configured Outlook (or an add-in) yourself to block this type of message.

4 Steps for Fixing these Errors

If you’re experiencing this issue, there are 4 steps you can take to resolve it.

If your recipient receives an email from you but cannot reply or read the message, this error is caused by a setting on their device that won’t allow them to open mail from unknown senders. To fix this issue:

Go into Settings > Accounts > and make sure the “Mail” toggle is off.

– They receive your email but can’t reply or read it

If you’re experiencing this Outlook error, there are some steps to resolve it:

Update to the newer version of Microsoft Outlook:

Suppose you’re not seeing an Outlook error but are still having trouble with email delivery or receiving a bounce-back notification from Microsoft Outlook. It’s been less than 30 days since the last time your account was successfully accessed on outlook.com; try updating to the newest version of Outlook for desktop or mobile devices.

On iOS:

– Open the Outlook app on your device

– Tap the three horizontal lines in the upper left corner, then “Help”.

– Select “Outlook is having trouble sending or receiving emails”.

On Android:

Open Outlook for Android and tap Settings > Email account > Account setting. Then toggle off “Mail” with a green checkmark.

On desktop:

– Open Outlook and go to Help > Check for updates > Download the newest version of Outlook from Microsoft (Windows) or Office 365 online, then install it on your device.

newer version of Microsoft Outlook

Try Changing Server Port Number:

If you have Outlook configured to use a specific server port, try changing the port number.

– Open an “Outlook” window and go into Options > Advanced > Connection (tab)

– Select your email account from the list of available options on the left side. Then click Change next to Server Port. Type in any other free number in the box.

– Select OK and close Outlook

– Restart your computer for changes to take effect

If none of these steps works:

Find a friend or relative who can open their email account on their phone, tablet, or desktop without any problems. On their device, send an email message (you’re not sending anything to yourself) to your Outlook account.

– Open an “Outlook” window and go into Options > Advanced > Connection (tab)

– Select your email account from the list of available options on the left side. Then click Change next to Server Port. Type in any other free number that is not already being used by another device or user

– Select OK and close Outlook

– Restart your computer for changes to take effect.

Remove Duplicate Accounts from Microsoft Outlook and the PC

  • Open Outlook
  •  From the “File” tab, choose Account Settings. On the left side of your screen, you’ll see a list of available email accounts
  •  Select one account and click Remove next to it
  • If prompted, click Yes to remove this account from both Microsoft Outlook and on your PC. Repeat this process for all of the accounts on your list.
  • When you’ve finished, click Close and then restart Outlook.

Steps for Fixer:

– Uninstall Outlook

– Reinstall Outlook

– Change Server Port to an available number that is not being used by another device or user

– If prompted, click Yes to remove this account from both Microsoft Outlook and on your PC. Repeat this process for all of the accounts on your list.

– When you’ve finished

Remove Duplicate Emails in Outlook

Fix the Issue via Control Panel

– Open Control Panel

– Go to Programs and Features, then View Installed Updates. Scroll until you see Outlook 2010 (KB2687309).

-Click it and select Uninstall/Change. Follow the prompts on the screen for the removal of this update. Restart your computer when prompted.

If it doesn’t work:

  • Open Control Panel
  •  Go to Programs and Features, then View Installed Updates. Scroll until you see Outlook 2010 (KB2687309).
  • Click it and select Check for updates. Follow the prompts on the screen if prompted with a security warning message. If not prompted, click Advanced Options > Uncheck Automatically download and install updates.
  • Click Download Updates Manually and wait for your computer to finish downloading the update. Outlook should now be up-to-date.
  • Close Outlook and restart your computer.
  • After you’ve restarted, open Outlook again to ensure that it is working properly. If not, try this procedure again.
  • Once Outlook has successfully been updated, delete the older update file from your hard drive by following these steps:
  • Open Control Panel > Programs and Features > View Installed Updates. Select the Outlook update file and click Uninstall.
  • Restart your computer again after uninstalling it to ensure that it is working properly.

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